1. Introduction

Or-Fix™ — Orkhan Fix Services ("we," "us," or "our") operates the website or-fix.com. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that we receive through our website and services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this document, please refrain from submitting personal data.

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a free estimate, or submit a form on our website, as well as information collected automatically as you browse:

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates and schedule consultations.
• Communicate with you about your project.
• Improve our website and services.
• Send occasional marketing communications, with your consent.
• Comply with legal obligations.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you — as long as those parties agree to keep this information confidential.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, but this may affect some website functionality.

6. Data Security

We implement reasonable security measures to protect your personal information.

7. Third-Party Links

Our website may contain links to third-party websites such as Yelp, Google, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Your Rights

Under California law (CCPA), you have the right to:

• Request access to the personal information we hold about you.
• Request deletion of your data.
• Opt out of the sale of personal information (we do not sell your data).
• Receive equal service regardless of exercising your privacy rights.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.